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OUR RETURN POLICY

The Fine Print

Hello, and thank you for considering us for your next special event. Please take into consideration that I do require a 50% non-refundable deposit at the time of booking for all CUSTOM ORDERS. There are no returns or exchanges allowed once your custom order has been accepted. Delivery fees are made upon location. Shipping fees are determined based on weight and location. Online orders are final. Please contact me, Shannon Medina, for any questions at craftedsugarshop@gmail.com or send me a direct message on Instagram @craftedsugarshop or @crafted.sugar for a faster response. Thank you, and I look forward to creating for you.

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